Tech Fair

Join us for a half-day event showcasing technology offerings in the areas of marketing, data management and CRM, ticketing, online program notes, audience engagement apps, in-hall concert technologies, and more. Get to know the companies behind these offerings, learn how your peers are innovating with technology, and pick up tips and tricks for creative ways to take better advantage of the tools you have.

This half-day event, scheduled for the morning of June 6, will provide a unique opportunity to:

• See showcases of products and services produced and provided by the League’s business partners.

• Inspire orchestra administrators to consider using technology in innovative ways.

• Share best practices amongst your peers.

• Interact with technology vendors.

The Tech Fair is designed for participant interaction and will include a range of products and services. Companies will be on hand to answer questions about the technology present.

No additional cost. The Tech Fair is included in your Conference registration!

Thursday, June 6, 2024

8:00am-12:00pm- Exhibit Hall open and available for technology vendors and participants

8:00am-8:30am- Breakfast for Technology Fair participants

8:30am-12:00pm- Presentations by Technology Fair vendors in 20-minute increments.

Currently confirmed presentations. Check back often as the list of presenting and participating organizations will expand.

Texas Salon B, Level 4

8:30–8:50am Ludus: Going Beyond Ticketing

Speaker(s): Maurii Davenport, Senior Account Executive, Ludus

Experience the unique capabilities of Ludus tailored for orchestras and music ensembles at our technology presentation. Designed to simplify the complex aspects of your work beyond ticketing, Ludus offers a world where managing season and flex passes, memberships, and class registrations is a breeze with our integrated solutions. Discover how our technology boosts your ticket sales and transforms volunteer management, enabling a seamless orchestration of your ensemble's resources and talents.

But that is not all; Ludus even gives you tools that will help you in your fundraising campaigns and collections so that all areas in the operation of your ensemble are well covered. You can brand your program's site with full customization, including same-seat pass renewals for simple renewal of yearly subscriptions for your loyal audience members. Our platform also integrates marketing tools that will help you improve your visibility and provide effective engagements with your audience. Targeted communications focused on orchestras make it easy to find music-loving groups to enhance patron experience with the product. Find out how Ludus can change the admin side of your music ensemble, allowing you to focus far more on the art and far less on the logistics. Don't miss this chance to level up your ensemble with Ludus.

9:00–9:20am Feathr: Proven Strategies for Ticket Sales and Year-Round Support

Speaker(s): Brittany Cliffton, Senior Account Director, Feathr

Learn digital marketing strategies to maximize your concert and event success, while also cultivating lasting donor support. This presentation will go beyond the basics of traditional ticket sales tactics, unveiling how audience segmentation and targeted digital ads can help you achieve your goals. Explore successful omni-channel marketing strategies that have helped symphony orchestras captivate a new audience, deepen attendee engagement, and foster lasting relationships within their community.

Learning objectives:

• Know how to utilize audience segmentation and targeted digital advertising to effectively increase ticket sales and community support.

• Unpack omni-channel marketing and how to find, captivate, and engage your audience across the digital frontier in 2024.

• Be equipped with actionable insights from case studies of similar organizations, like Quad City Symphony Orchestra, to strengthen engagement and personalized digital messages to concert attendees and donors.

9:30–9:50am Digonex Dynamic Pricing: Dynamic Pricing in Action

Speaker(s): Harry Tomasides, Chief Revenue Officer, Digonex

Implementing a dynamic pricing strategy can enable orchestras to achieve sustained profitability. But how can you succeed while remaining accessible to the communities you serve? Since 2016, Digonex has been providing automated dynamic pricing solutions to performing arts organizations including the Houston Symphony, Dallas Symphony Orchestra, and Toronto Symphony Orchestra. In this session, we will explore how our clients have successfully utilized dynamic pricing to achieve higher financial, strategic, and operational outcomes.

10:00–10:20am CueBox: Grow Your Audience and Donor Base With Intuitive All-In-One Software

Speaker(s): Christina Pan, CEO and Co-Founder, CueBox

Are you looking to grow your org’s audience/donor base? Is your team struggling with managing multiple clunky software solutions? Do you want your patrons to have the best modern customer experience?

Learn how performing arts orgs have grown their audience and donor base by >25% and empowered their teams to focus on high-value work with a modern and integrated software designed specifically for performing arts orgs.

CueBox is an NYC-based company building modern software specifically for performing arts organizations. CueBox has built a unified and intuitive ticketing, development, and marketing software which has helped organizations grow their audience base and donations, significantly enhance their patron experience, and save time for staff members. In addition, CueBox offers white-glove migration and customer support to help their clients achieve their missions.

10:30–10:50am easy-connect: Digital Strategies and Tools To Retain, Grow, and Diversify Audiences

Speaker(s): Wolfgang A. Graf, CEO & CO-Founder, easy-connect and Sophie Garzon-Lapierre / Head of Business Development & Marketing, easy-connect

Discover how leading classical music organizations in the U.S. and Europe are using NextGen Apps to digitize membership, rush ticket, and young audience programs to lower barriers to entry, increase accessibility, and foster audience retention and diversification. Explore how digital word-of-mouth strategies are bridging the gap between arts organizations and untapped audiences. Learn how to best leverage digital innovations such as ticket lotteries, digital ID and student enrollment status verification, and social and community features to help classical music institutions grow and diversify their audiences. We'll give you valuable insights into how the use of data-driven strategies and digital tools and features have led to significant increases in membership and ticket sales, bringing digital audience development into a new era.

easy-connect collaborates with performing arts organizations, enhancing customer loyalty and attracting new audiences through Next-Gen App solutions. Our approach is data-driven, integrating social and community Features, personalized communication, and curated content presentation.

11:00–11:20am Acceptd: How Professional Orchestras are Incorporating a Digital Experience into Auditions

Speaker(s): Eric Frisch, Account Relations Manager and Morgan Moody, Account Relations Specialist

Join Acceptd as they share how professional symphony orchestras such as the Boston Symphony Orchestra, the Milwaukee Symphony Orchestra, and Los Angeles Chamber Orchestra use their online application and audition platform to provide musicians with increased accessibility to auditions by providing a digital audition experience as a part of their process. Also come to learn how The Sphinx Organization, National Alliance for Audition Support (NAAS), EquityArc, and the League of American Orchestras utilize Acceptd for their programs.

11:30–11:50am Rhapsody: Strategies for Elevating Your Orchestra Management System with Rhapsody

Speaker(s): Jules Levy, Co-Founder, Rhapsody

We want to save you time and money. Learn about the wide array of functions and features that Rhapsody offers to help streamline your day-to-day operations as we take a look at the future of orchestra management systems.

Rhapsody is the premiere ensemble management platform built by musicians, for musicians. We cater to both musicians and administrators with a common goal: streamlined communication on easy-to-use software.

Texas Salon C, Level 4

8:30–8:50am Made.Media: Three Steps to Make Your Digital Content Work For You

Speaker(s): Michaela Drapes, Head of Strategy, Made Media

Your website is the workhorse of your marketing strategy, and the centerpiece of your digital content marketing efforts. But often it’s your most troublesome and expensive one as well. Maybe you’re looking for ways you can make some quick improvements to the content on your site to drive ticket purchases and donations. Or maybe you’re ready to take the plunge to build a new website, but you have questions on how to create a compelling content strategy from the ground up that will be future-proof and do more to promote your performances, mission, and organization. Join us for a look at three ways you can improve the firepower of your most critical digital asset.

Made Media has worked with some of the leading performing arts organizations around the world — including the LA Phil, New York City Ballet, Royal Albert Hall, and Chamber Music Society of Lincoln Center — on major website redesign projects centered around showcasing the depth of their digital content offerings and leveraging that content to drive conversions and engagement.

9:00–9:20am AccountingWare: Ticket Trauma in Your Accounting Department

Speaker(s): Marvin Crossnoe, CEO, AccountingWare

Ticket sales are the lifeblood of your orchestra and typically present a significant efficiency obstacle in the accounting department. Most orchestra accounting departments rely on a lot of spreadsheet manipulation to get ticket sales into the accounting system.

Each performance has revenue that must be recognized on the performance date. Expenses must be tagged for a specific performance and/or production. Revenue and expense recognition adds complexity that the accounting staff must meticulously calculate and record. AccountingWare specializes in efficiently handling revenue and expenses so each performance can be independently reported and evaluated.

AccountingWare provides ERP (accounting software) to the event industry. We specialize in efficiency and simplicity for the accounting staff. Our software is prevalent in many leading event industry accounting departments in the United States and Canada.

9:30–9:50am InstantEncore: Orchestras and The Shift To Digital Program Books

Speaker(s): David Dombrosky, Chief Marketing Officer, InstantEncore

Digital program books cut costs, generate revenue, and eliminate waste while providing an interactive, engaging patron experience. Join InstantEncore’s David Dombrosky for a closer look at this growing practice. What are the benefits and challenges of going digital? How can the transition be accomplished most efficiently? What impact does this have on the patron experience?

In this session, we will explore recent examples from the field, share three years of industry data on the relationship between printed and digital program books, and highlight emerging best practices.

InstantEncore is a U.S.-based technology company helping arts and culture organizations eliminate barriers to attendance and keep audiences coming back for more. With the touchless conveniences patrons expect and the interactive engagement they deserve, InstantEncore makes innovative technology cost-effective for the arts and culture industry.

10:00–10:20am ARTdynamix | Dream Warrior Group: A Better Arts CMS For Art Marketers

Speaker(s): LaMae Weber CEO with Dottie Hunter

Dream Warrior Group’s technical expertise, arts experience, and an abundance of client input are the building blocks for this CMS built for the arts. In addition to content management, website building, and page building, it contains ROI-enhancing tools such as integrations with ticketing, donor platforms, and other third-party tools; an AI-based marketing planning calendar; SEO ready schema; and modules for classes, exhibits, and private rooms.   

This overview will highlight some of the benefits: make your work quicker and easier, increase visibility, help focus on enhanced revenue flow. Plus, you can use your custom design and branding to stop traffic with your site's impact. 

10:30–10:50am ArtsVision: Optimizing Orchestral Management with ArtsVision

Speaker(s): Tom Nazelli, President and CEO, ArtsVision

ArtsVision is a cloud-based enterprise management system meticulously crafted to enhance every dimension of managing an orchestra including artistic planning, contracting, production, resource management, orchestra rostering, payroll, and comprehensive venue management tools. It also features a dedicated musician’s portal. Designed, built, and maintained by a team of experts with decades of experience in arts management, ArtsVision has been developed in conjunction with major orchestras, opera houses, and performance venues.

This presentation is for orchestra administrators interested in leveraging technology to elevate the performance and management of their orchestra. Whether you are already familiar with ArtsVision or are exploring digital transformation opportunities, this session will offer valuable insights on leveraging technology to maximize operational efficiency.

11:00–11:20am Spektrix: How Spektrix is Revolutionizing the Arts Experience

Speaker(s): Tom Nolan, Head of Global Ecosystem, Spektrix and Janie Dickerson, Account Executive, Spektrix

Join us for an introduction to Spektrix - the fastest growing ticketing, marketing, and fundraising CRM system in the US and Canada. Learn how leveraging our user-friendly platform and open API will unlock the ability to inclusively recruit talent and leverage best-in-breed technology partners.

Drawing examples from orchestras and arts organizations, we’ll explore the customer journey, demonstrating the power of our integrated marketing platform, personalized customer interactions, purchase pathway enhancements, seamless payment integration, and centralized data accessible by every member of your team. Explore how partnering with Spektrix leads to better customer relationships, increased revenue from ticket sales, secondary spend and donations, and happier teams at your organization.

11:30–11:50am Ensemble Manager: Streamline Orchestra Management from Concert Organization to Musician Communication, Payroll, and Budgeting

Speaker(s): Tony Edwards, Founder and Creator, Ensemble Manager

Ensemble Manager is an affordable orchestra management tool designed to streamline organizational tasks, saving both time and money. With Ensemble Manager, orchestras can organize their concert series within a season framework and establish rosters to track player availability seamlessly. Easily create email lists tailored to individual series and sections for efficient communication.

Musicians benefit from their personalized portal, with access to schedules, repertoire details, and practice parts, and the ability to synchronize their calendars. Furthermore, Ensemble Manager offers online contract management tools, as well as assistance with payroll processing and budget projections.

Experience the convenience and efficiency of Ensemble Manager, the comprehensive solution for orchestras seeking to optimize their operations.

Tixly (Booth only)

Tixly delivers robust ticketing software in a simple, intuitive interface with built-in tools for marketing and promotions, and an enjoyable purchasing journey for your patrons. Tixly is one of the fastest growing ticketing solutions in North America and Europe, modernizing ticketing operations and management for performing arts organizations and venues.

If your business would like to participate in the Tech Fair, find more information on our Register page.

Banner: NASA exhibit. Credit: Houston First Corporation (Lance Childers)