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Embedding Culture Change Through Design Thinking Principles

Speaker(s): Jessica Phillips, Musician and Educator, Metropolitan Opera, Manhattan School of Music and The Juilliard School

Using design thinking strategies and generative dialogic methods for agile culture change, this workshop will engage motivated stakeholders to explore and ideate new pathways for change. Together, we will build connections both internally and externally and conceptualize what a modern and unified culture for orchestra could be to our community and audiences. Attendees will:

  • Learn how to encourage and reward a culture of informed risk and normalize change in our business

  • Learn and experience design thinking techniques to spark innovation

  • Learn and engage in generative dialogue to better engage multiple constituencies and stakeholders to enhance organizational agility

  • Learn how to catalyze change in your organization by fostering a “performance-enhancing” culture

  • Build multi-stakeholder networks (communities of practice) to resource share